On losing and regaining sense

By Ibrat Djabbarov

I like watching how my kids with a few toys in their hands, and their imagination at play, can create elaborate battles with sophisticated plots. Sometimes I get invited into their imaginative arena to join their forces to fight the enemies. Today we are all invited to fight an enemy we can’t see, but we have given it a name: COVID-19 (or more accurately SARS-CoV-2).

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What people need right now from their leaders

By Sophie Bennett

Wherever in the world you live and work, we are all in a scary place right now. More than ever, people are looking to their line managers, leaders and colleagues for guidance on how to cope with change and uncertainty.

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Responding to the Coronavirus Crisis: A Strategic Approach to Building and Strengthening Organizational Resilience

By Professor David Denyer

Professor David Denyer ▪Professor▪Speaker▪Leadership Development▪Management Consultant▪Coach ▫Implement a strategic approach to enhancing Organizational Resilience▫

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Was your supply chain prepared for Covid-19?

By Professor Richard Wilding OBE

Coronavirus (Covid-19) measures are seizing up the global supply chain and have become an emergency for board executives. Once more, the lack of risk management, resilience and agility in supply chains has been exposed. The argument for greater automation becomes stronger.

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How has the role of the IT leader changed in current times?

By James Lawrence - extract from #PTK Pass the Knowledge

IT leaders have never been more essential to the success of any organisation – or had more demands heaped upon their shoulders. So how is the role changing? And what are the skills required to step up to the challenge?

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5 minutes with Scott Anderson: My Key Account Management experience

By Cranfield School of Management

As part of his executive development Scott Anderson of Luxfer Gas Cylinders, attended Cranfield’s Key Account Management Best Practice programme, so we spent five minutes with him to discover his thoughts on the programme.

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How to make a financial strategy for Brexit

By Professor Ruth Bender

Whatever the eventual details and impacts, businesses need to treat Brexit like a recession.

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Malcolm McDonald's Ten Guidelines for Profitable Key Account Management

By Professor Malcolm McDonald

Key accounts are customers who help their suppliers grow, and consequently, they wield significant power. Although they are the key to market share and revenue growth, the costs of serving key accounts can erode profitability unless they are thoroughly understood and managed.

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What will supply chains look like in zero carbon Britain?

By Professor Richard Wilding OBE

The policy commitment to make Britain the first zero carbon nation by 2050 has all kinds of implications for supply chains, how they’re set up and run.

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Key Account Management - Negotiating with Key Customers

By Dr. Sue Holt

Strategic negotiation is a fundamental competence for key account managers. Many key account managers still struggle to move away from negotiations where price becomes the focus to negotiations based on a value focus. We have identified a number of different sources of value and looked at how we can present these effectively to the customer or client in order to create joint value.

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