The new Halloween date for Brexit means supply chains are faced with a round of Trick or Treat in the lead up to October.
If you are looking for a good news outsourcing story, you’re probably destined to a fruitless search. The media feature weekly reports of problems delivering projects awarded by the public sector to private contractors. The highest-profile ones are those that affect people’s everyday lives, the basic infrastructure that we all rely on: roads, hospitals, schools and so forth. It might be that the press and broadcasters have a bias towards covering disaster stories, but very large amounts of...
Supply chain strategy can be summarised as the operational execution of the business mission. So firstly, understand the business mission, reflect on the corporate strategy of the organisation and plan accordingly.
Key account management (KAM) has evolved radically over the last five years or so. The traditional focus of managing a large customer relationship is still tacit, but today a more sophisticated business model is required. Customers and suppliers seek to co-create value – and KAM is the perfect way to achieve this.
Ask organisations to list the essential ingredients of a Key Account implementation and Key Account Plans will always feature on the list as an imperative part of Key Account Management (KAM).