The Performance Project: Performance at the Edge

By Pippa Bourne

When you think about F1 motor racing, what comes to mind? Perhaps you think about the noise of the cars, that powerful deep roar as they whizz around.  Or perhaps you think about the danger, the high adrenaline?  But do you think about all the work that goes into making the cars and the teams work at optimum levels of performance?

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Recession? Is it time to prepare for hard times to come?

By professor mike bourne

The fall in the retail sales figures in May could be a one off blip (or common cause variation) but given the slower growth in on-line sales and the uncertain economic outlook maybe it is time to think again. Retail sales have been a driver of growth in the UK and if they falter with our current politically driven economic uncertainties, we could be in for a shock, or even a recession.

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Supply Chain - Brexit Trick or Treat?

By Professor Richard Wilding OBE

The new Halloween date for Brexit means supply chains are faced with a round of Trick or Treat in the lead up to October.

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Elephants & Performance Measurement and Management

By Pippa Bourne

“Performance measurement is really all about finance. Right?”  Someone said this to me recently at a meeting I attended and it made me cringe.

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Supply Chain Innovations

By Dr Soroosh Saghiri
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Outsourcery: is the Magic Starting to Wear Off?

By David Molian

If you are looking for a good news outsourcing story, you’re probably destined to a fruitless search. The media feature weekly reports of problems delivering projects awarded by the public sector to private contractors. The highest-profile ones are those that affect people’s everyday lives, the basic infrastructure that we all rely on: roads, hospitals, schools and so forth. It might be that the press and broadcasters have a bias towards covering disaster stories, but very large amounts of...

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Supply Chain Strategy

By Professor Richard Wilding OBE

Supply chain strategy can be summarised as the operational execution of the business mission. So firstly, understand the business mission, reflect on the corporate strategy of the organisation and plan accordingly.

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Creating compelling customer value propositions

By Mark Davies

Key account management (KAM) has evolved radically over the last five years or so. The traditional focus of managing a large customer relationship is still tacit, but today a more sophisticated business model is required. Customers and suppliers seek to co-create value – and KAM is the perfect way to achieve this.

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Implementing Key Account Management: To plan or not to plan…

By Dr. Sue Holt

Ask organisations to list the essential ingredients of a Key Account implementation and Key Account Plans will always feature on the list as an imperative part of Key Account Management (KAM). 

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Living with the uncertainty of Brexit - 3 steps to execution

By professor mike bourne

What will be the outcome of Brexit?  We still don’t know and some of the repercussions will run on for years. So what can we do about it? All we can do is what the government is trying to do, that is once we have some certainty we need to execute fast.

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