A distinctive part of Executive Development is the need to look at mind-set rather than just skills. Einstein is famously quoted...
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Apprenticeships are mostly recognised as another entry route to higher skills, raising the status of vocational education and...
When I first started judging the Best Factory Awards in 1992, most plants focus was on introducing Total Quality Management,...
Resilience is a highly desirable quality in a manager. Life, as we know, is full of surprises, and nowhere is this truer than in...
“Half the money that I spend on advertising is wasted—the trouble is, I don’t know which half,” famously observed American...
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As company after company has found to its cost, corporate responsibility is a competitive differentiator. Be branded corporately...
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The EFMD Excellence in Practice Awards (EiP) recognises outstanding learning and development partnerships in the domains of...
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Mindfulness is everywhere these days. At least, many more people talk about it than when I started researching and teaching...
Businesses are seen as having a number of genetic start points. Some are seen as lifestyle, others as Unicorns, perhaps as “born...
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For service operations, innovation is obviously important. It can enable service organisations to raise quality and productivity...
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