Cranfield Executive Development Blog | Dr Bob Lillis & Steve Macaulay

The key change skills that you really need for a sustainable change initiative

By Dr Bob Lillis & Steve Macaulay On March 20, 2017

The key change skills that you really need for a sustainable change initiative

Again and again, research shows that a high proportion of change initiatives fail—despite organisations investing heavily in...

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Tags: Cranfield School of Management, leadership, featured leadership

Innovation in service businesses: the ‘secret sauce’ of innovation leadership

By Dr Bob Lillis & Steve Macaulay On November 24, 2016

Innovation in service businesses: the ‘secret sauce’ of innovation leadership

For service operations, innovation is obviously important. It can enable service organisations to raise quality and productivity...

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Tags: Cranfield School of Management, leadership, featured leadership,