Virtual Reality isn’t new. As far back as 1895, the Lumiére Brothers had early cinema-goers fleeing from their seats at the sight of an approaching locomotive threatening to burst from the screen. But does Virtual Reality have a role to play in executive education?
If you want to speak to inspire people then take a tip from the pioneering management guru Charles Handy who once said, “If you want to be successful in business think theatre.”
My driving passion in work I do is the evidence-based belief that the world of theatre offers elegant and critical lessons for business leaders, teams and organisations. What are these lessons? There are many but today we’ll start with communication.
For service operations, innovation is obviously important. It can enable service organisations to raise quality and productivity levels, meet changing customer needs, and overcome superior competitor offerings. But those service organisations looking to develop innovation leadership face a number of challenges—some obvious, some less so.