--- title: "Webinar | Future of Everything: The future of deshopping" description: Examine the research into deshopping - the unethical returns behaviour that is a growing problem for retailers. image: https://blog.som.cranfield.ac.uk/hubfs/Deshopping%20blog%20banner.png --- [![Marques-SoM](https://blog.som.cranfield.ac.uk/hs-fs/hubfs/CGMD%20Blog/Images/CGMD%20Images/Logos/Marques-SoM.png?width=1&name=Marques-SoM.png)](http://www.cranfield.ac.uk/som) [![Marques-SoM](https://blog.som.cranfield.ac.uk/hs-fs/hubfs/Marques-SoM.png?width=85&name=Marques-SoM.png)](http://www.cranfield.ac.uk/som)   - [Home](https://blog.som.cranfield.ac.uk/knowledge) - Featured - [CEO Summit](https://blog.som.cranfield.ac.uk/knowledge/tag/ceo-summit-2021) - Categories - [Changing World of Work](https://blog.som.cranfield.ac.uk/knowledge/tag/changing-world-of-work) - [Digital Transformation](https://blog.som.cranfield.ac.uk/knowledge/tag/digital-transformation) - [Economics](https://blog.som.cranfield.ac.uk/knowledge/tag/economics) - [Entrepreneurship](https://blog.som.cranfield.ac.uk/knowledge/tag/entrepreneurship) - [Finance and Accounting](https://blog.som.cranfield.ac.uk/knowledge/tag/finance-and-accounting) - [Implementation](https://blog.som.cranfield.ac.uk/knowledge/tag/implementation) - [Leadership](https://blog.som.cranfield.ac.uk/knowledge/tag/leadership) - [Logistics and Supply Chain](https://blog.som.cranfield.ac.uk/knowledge/tag/logistics-and-supply-chain) - [Organisational Behaviour](https://blog.som.cranfield.ac.uk/knowledge/topic/organisational-behaviour) - [Organisational Resilience](https://blog.som.cranfield.ac.uk/knowledge/topic/organisational-resilience) - [Strategic Marketing and Sales](https://blog.som.cranfield.ac.uk/knowledge/tag/strategic-marketing-and-sales) - [Strategy](https://blog.som.cranfield.ac.uk/knowledge/tag/strategy) - [Sustainability](https://blog.som.cranfield.ac.uk/knowledge/tag/sustainability) - [Executive Development](https://blog.som.cranfield.ac.uk/knowledge/tag/executive-development) - Content - [Articles](https://blog.som.cranfield.ac.uk/knowledge/tag/article) - [Whitepapers](https://blog.som.cranfield.ac.uk/knowledge/tag/whitepaper) - [eBooks](https://blog.som.cranfield.ac.uk/knowledge/tag/ebook) - [Podcasts](https://blog.som.cranfield.ac.uk/knowledge/tag/podcast) - [Webinars](https://blog.som.cranfield.ac.uk/knowledge/tag/webinar) - [Videos](https://blog.som.cranfield.ac.uk/knowledge/tag/video) - Programmes - [Open Programmes ↗](https://www.cranfield.ac.uk/som/open-executive-programmes) - [Customised Programmes ↗](https://www.cranfield.ac.uk/som/executive-development/consultancy-and-custom-solutions) - [MBA Programmes ↗](https://www.cranfield.ac.uk/som/cranfield-mba-programmes) - [Master's Apprenticeships ↗](https://www.cranfield.ac.uk/som/management-and-leadership-masterships) - [The Blog](https://blog.som.cranfield.ac.uk/execdev) [![JOIN THE KNOWLEDGE HUB](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/417879/b9b69d4d-7ced-4ee8-bd11-b66d3bd4d1b7.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/417879/b9b69d4d-7ced-4ee8-bd11-b66d3bd4d1b7) ### Subscribe you blog for exclusive insights. ![](https://blog.som.cranfield.ac.uk/hubfs/Deshopping%20blog%20banner.png) read # Webinar | Future of Everything: The future of deshopping By Dr Tamara King ##### Combatting deshopping is a key to retail success, but this unethical returns behaviour is an ever-growing problem. ---   Dr Tamira King, Senior Lecturer in Marketing, unpacks deshopping research from the perspectives of consumers, and both large and independent retailers. She examines the attitudes that influence return behaviour and the management techniques employed by a diverse group of retailers, ranging from fashion to electronics.  This webinar will offer: - An understanding of retail returns behaviour and unethical consumer returns behaviour. - An insight into the management of shopping across different retail sectors. - Recommendations on how to address deshopping in the future.   [![WATCH NOW](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/417879/7c3e1b61-4e9a-4fd6-8091-74a26a609d01.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/417879/7c3e1b61-4e9a-4fd6-8091-74a26a609d01)   ---   Speakers [Dr Tamara King](https://www.cranfield.ac.uk/som/people/dr-tamira-king-1344615) - Senior Lecturer and Deputy Course Director of Strategic Marketing MSc.  Tamara teaches a range of postgraduate modules from Strategic Marketing to Marketing Communications and Retail Omni Channel Management.            Tags: [strategic marketing](https://blog.som.cranfield.ac.uk/knowledge/tag/strategic-marketing), [webinar](https://blog.som.cranfield.ac.uk/knowledge/tag/webinar) ### Related Articles ## [Webinar | The Role of Business in Improving Women's Safety in the Night-Time Economy](https://blog.som.cranfield.ac.uk/knowledge/webinar-womens-safety-in-the-night-time-economy) *( read )* Topics: [strategic marketing](https://blog.som.cranfield.ac.uk/knowledge/tag/strategic-marketing), [webinar](https://blog.som.cranfield.ac.uk/knowledge/tag/webinar) ## [Webinar | Making Sense of Fashion: A sustainable approach](https://blog.som.cranfield.ac.uk/knowledge/webinar-making-sense-of-fashion) *( read )* Topics: [strategic marketing](https://blog.som.cranfield.ac.uk/knowledge/tag/strategic-marketing), [webinar](https://blog.som.cranfield.ac.uk/knowledge/tag/webinar) ## [Webinar | Show Me the Money: Investing in Marketing Technology](https://blog.som.cranfield.ac.uk/knowledge/webinar-show-me-the-money-investing-in-marketing-technology) *( read )* Topics: [strategic marketing](https://blog.som.cranfield.ac.uk/knowledge/tag/strategic-marketing), [webinar](https://blog.som.cranfield.ac.uk/knowledge/tag/webinar) [![Cranfield Executive Development](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/417879/067dcce1-30b3-4ffc-9e52-2ea5380efc32.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/417879/067dcce1-30b3-4ffc-9e52-2ea5380efc32)    [![New call-to-action](https://hubspot-no-cache-eu1-prod.s3.amazonaws.com/cta/default/417879/adb88df3-026a-4d9f-a6f7-89dac05629a1.png)](https://hubspot-cta-redirect-eu1-prod.s3.amazonaws.com/cta/redirect/417879/adb88df3-026a-4d9f-a6f7-89dac05629a1) [![cranfieldexecutivedevelopmentlogo](https://blog.som.cranfield.ac.uk/hs-fs/hubfs/cranfieldexecutivedevelopmentlogo.png?width=300&name=cranfieldexecutivedevelopmentlogo.png)](https://www.cranfield.ac.uk/som/executive-development) - - - - - - © Cranfield Management Development Ltd - **[execdev@cranfield.ac.uk](mailto:execdev@cranfield.ac.uk)  ·  [+44 (0)1234 754500](tel:+44%20(0)%201234%20754500)**  ·  [Privacy Policy](https://www.cranfield.ac.uk/som/privacy-policy)