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    Creating a Customer Centric Company
    By Professor Stan Maklan On April 4, 2019

    Creating a Customer Centric Company


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    Tags: Cranfield School of Management, featured learning, featured leadership,

    Implementing a Customer-Centric Culture
    By Cranfield School of Management On February 15, 2019

    Implementing a Customer-Centric Culture

    Building on our recent blog on ‘Designing a customer-centric culture that empowers’. It is worth exploring a checklist for...


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    Tags: Cranfield School of Management, featured learning, featured sidebar leadership,

    Designing a customer-centric culture that empowers
    By Cranfield School of Management On January 31, 2019

    Designing a customer-centric culture that empowers

    Culture is all around us, influencing our ideas, customs and social behaviour, and culture exists within an organisation whether...


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    Tags: Cranfield School of Management, featured learning, featured sidebar leadership,

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