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Actionable insights from across the Cranfield network

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An Open Letter to CEOs: Do you want a huge competitive advantage?
Rethink your selling strategy and shift it to a value-based KAM business model 

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Tags: key account management, article

The Key Account Management Framework

For organisations looking to implement key account management, Mark Davies, visiting fellow at Cranfield School of Management,...


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Tags: Cranfield School of Management, featured learning, featured leadership,

Key Account Management and Procurement

Mark Davies, visiting fellow at Cranfield, conveys how important is it for key account managers to develop relationships with...


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Tags: Cranfield School of Management, featured learning, featured leadership,

Creating compelling customer value propositions

Key account management (KAM) has evolved radically over the last five years or so. The traditional focus of managing a large...


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Tags: Cranfield School of Management, leadership, featured learning,

Adopting Key Account Management - 12 Mistakes to Avoid

Planning for success can be daunting for organisations that recognise they need to focus on managing a portfolio of fewer (but...


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Tags: Cranfield School of Management, featured learning, featured leadership,

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